Service businesses are different
A salon, clinic or studio does not sell a product off a shelf. It sells time and skill, and its customers return on a rhythm: a haircut every few weeks, a treatment every month, a check-up once or twice a year. That rhythm is the heart of the business, and a receipt can support it.
What a service receipt can carry
- The services performed, itemised clearly, so the customer knows what they paid for.
- Follow-up details, such as a recommended return date, sitting on a receipt the customer already has on their phone.
- Industry-specific fields, added on request when your business needs them.
- Your own template, so the receipt looks like it came from your practice.
Our article on optometry and healthcare practices shows how this works when receipts carry more than a price.
A visit history for every client
Because every tap builds a customer record, you can see visit history and spend totals for each client. That makes it easier to notice who has not been back in a while, and to thank the people who come most often.
Private staff notes per customer let your team record simple preferences, such as a favourite stylist or a preferred time. Keep these notes professional and limited to what is useful for service.
Take care with sensitive information
If your business handles health information, take extra care about what goes into customer records and notes. Check the PDPC’s guidance and the rules of your professional body, and see our PDPA basics guide.
Rewarding repeat visits
The loyalty programme is part of the core platform. Points are added automatically on every tap, and customers see their balance on their receipt page. For a business built on repeat visits, a simple reward for every few visits can strengthen the habit.
What loopd is not
loopd is not a booking or appointment system, and it does not replace one. It sits at the counter beside your existing POS, handling receipts, loyalty and customer records. Keep your booking tool, and add the receipt layer on top.
Common questions
Can the receipt show details specific to my business?
Yes. Industry-specific fields can be built into your receipt template on request.
Do my clients need an app?
No. They tap their phone and the receipt opens as an ordinary web page.
Do I have to change my current systems?
No. The device connects to the same network as your POS, and nothing is installed on the POS itself.
See it running on your own counter
Free demo, no commitment. We bring the device to you.