How it works

From sale to digital receipt
in under 3 seconds.

loopd works alongside your existing setup — nothing changes for your staff, nothing new for your customers to download.

The difference

Same sale. Completely
different outcome.

Before loopd
1
Customer pays
Transaction goes through your POS as normal.
2
Paper receipt prints
Thermal paper, fades in weeks. Costs money every month.
3
Staff hands it over
Customer takes it, folds it, puts it in their pocket.
4
Customer walks out
You know nothing about them. No name, no contact, no history.
5
Receipt ends up in a bin
No record. No way to bring them back. Gone forever.
Result
$0 in customer data. No loyalty. No way to measure retention.
With loopd
1
Customer pays
Exact same transaction. Nothing changes for your staff.
2
loopd reads the data
Automatically, in the background. No staff action required.
3
Device on counter updates
Receipt ready in under 3 seconds.
4
Customer taps their phone
Digital receipt opens instantly. No app, no account needed.
5
Receipt saved, profile built
Customer keeps their receipt. You gain a permanent customer record.
Result
Customer profile created. Loyalty points updated. Spend history logged.
The setup process

We handle everything.

From the first visit to going live, we do every step. You do not need to understand the technical side — just open your store.

01

First visit — we review your setup

We come to your store and check that everything is compatible. No commitment at this stage — purely a consultation.

02

We connect to your network

A small device connects to the same network as your POS. Nothing is installed on your POS itself.

03

We collect sample data

We print a few test transactions and take those samples with us to build your receipt template.

04

We build your receipt format

Using the samples, we configure your loopd receipt to match your business and any custom fields you need.

05

Second visit — we go live

We return, place the device, and run a full live test. Every POS entry now flows directly through.

device-on-counter.jpg
DeviceA small, self-contained unit (provided by loopd)
Connects viaYour existing Wi-Fi network
NFC tap pointPlaced on your counter
POS changesNone — your POS is untouched
Staff retrainingNone required
Typical go-liveWithin one week of first contact
Merchant dashboard

The exact dashboard
you'll use, every day.

This is a live, clickable preview of the real loopd merchant dashboard, shown with sample data for The Coffee Press. Click through the sidebar to see each section.

Overview
The Coffee Press · Tiong Bahru branch
Total Taps
1,204
Total Receipts
214
NFC Status
CP-072600214
Quick Actions
NFC Receipt
Currently pushed to NFC
CP-072600214 · S$20.49 Claimed
2 Jul 2026, 9:12 AM
Recent Receipts
ReceiptDateTotal
CP-072600214 Claimed2 Jul 2026S$20.49On NFC
CP-0726002132 Jul 2026S$14.80
CP-0726002121 Jul 2026S$6.50
CP-0726002111 Jul 2026S$38.20
CP-07260021030 Jun 2026S$12.90
Receipts
to
ReceiptDateItemsTotalNFC
CP-072600214 Claimed 2 Jul 2026 Flat white, Croissant, Cold brew (large) S$20.49 On NFC
CP-072600213 2 Jul 2026 Iced latte, Almond croissant S$14.80 —
CP-072600212 1 Jul 2026 Espresso S$6.50 —
CP-072600211 1 Jul 2026 Flat white, Banana bread, Cold brew, Bagel S$38.20 —
CP-072600210 30 Jun 2026 Cappuccino, Croissant S$12.90 —
CP-072600209 29 Jun 2026 Mocha S$7.20 — Voided
Queue
Auto-refreshes every 3 seconds
Waiting
1
Ready
1
Done
6
No-Show
1
Waiting
A04
2 pax · joined 9:14 AM
Ready
A03 Table
Sarah Lim
4 pax · joined 9:08 AM
Done
A02
2 pax · joined 8:55 AM
Done
A01
1 pax · joined 8:40 AM
Done
No-Show
A00 Table
3 pax · joined 8:20 AM
No-Show
Loyalty
Members
89
Total Points
14,260
Pending Redemptions
1
NamePhonePointsVisitsJoined
Sarah Lim+65 9123 45673401215 May 2026
Marcus Tan+65 9234 567818062 Jun 2026
Priya Nair+65 9345 67895201828 Apr 2026
David Ong+65 9456 789075320 Jun 2026
Customers
Total Members
89
Total Receipts
214
Anonymous
61
NamePhoneSpendReceiptsPointsVisitsLast VisitNotes
Priya Nair+65 9345 6789S$601.5034520181d agoOat milk only
Sarah Lim+65 9123 4567S$412.302834012TodayBirthday in July
Marcus Tan+65 9234 5678S$186.001418063d ago—
David Ong+65 9456 7890S$94.50775312d ago—
Staff
All staff across branches
NameUsernameRoleAccessStatus
Jane Tan @janetan owner Full access Active
Wei Ming @weiming manager
receiptqueueloyaltycustomers
 Active
Aisyah @aisyah staff
receiptqueueloyaltycustomers
 Active
Ryan Koh @ryank staff
receiptqueueloyaltycustomers
 Inactive
Analytics
Performance overview
Receipts Issued
214
Revenue
S$4,286.50
NFC Taps
892
Queue Entries
156
142 served · 8 no-show
Loyalty Members
89
12 redemptions
Avg Receipt Value
S$20.03
History
Audit log of all actions taken in your account
TimeUserActionDetail
2 Jul, 9:12 AMjanetanCreate ReceiptCP-072600214 created · S$20.49
2 Jul, 9:08 AMweimingQueue Call ReadyA03 called
1 Jul, 6:40 PMjanetanLoyalty Award Points+20 pts to Sarah Lim
1 Jul, 4:15 PMaisyahVoid ReceiptCP-072600209 voided · Wrong order
30 Jun, 11:02 AMjanetanRedemption ConfirmedRDM-4790 · Sarah Lim
29 Jun, 2:30 PMjanetanStaff Created@ryank added · staff role
Platform modules

Six modules.
Every detail.

Digital Receipts
Core — included in all plans

The foundation of loopd. Every transaction is captured and turned into a clean, GST-compliant digital receipt automatically.

  • Full itemised receipts with GST breakdown
  • Save to gallery, email, or download as PDF
  • Customer spending history across all visits
  • Merchant receipt log with search and CSV export
  • Custom receipt template for your business
  • Industry-specific fields on request
receipt-on-phone.jpg
Queue Management
Add-on module

Customers tap to join. They get notified on their phone when it is their turn. Staff manage the live board from a dashboard.

  • NFC tap to join the queue instantly
  • Phone notification when it is their turn
  • Live staff dashboard — refreshes every 3 seconds
  • No paper tags, no shouting
  • Queue history and wait time tracking
dashboard-screenshot.png
Loyalty Programme
Core — included in all plans

A digital punch card that works without a card. Points shown directly on the customer's receipt page every visit.

  • Points awarded automatically on every tap
  • Staff award, deduct, and redeem from dashboard
  • Balance guard prevents negative deductions
  • Customer sees balance on their receipt page
  • Full redemption history per customer
receipt-on-phone.jpg
Discounts
Add-on module

Create and manage discount codes applied at the point of receipt creation. Every redemption tracked and logged.

  • Flat dollar, percentage, or combo discounts
  • Applied directly at receipt creation
  • Redemption tracking per code
  • Active, expired, and disabled status per code
dashboard-screenshot.png
Customers (CRM)
Core — included in all plans

A full customer record for every person who taps at your counter — built automatically, with zero data entry required.

  • Visit history and spend totals per customer
  • Loyalty balance and redemption history
  • Private staff notes per customer
  • Export full customer list to CSV
dashboard-screenshot.png
Storefront & Orders
Add-on module

Your own hosted online store with a dedicated URL. Accept orders and manage your menu from the same dashboard as everything else.

  • Dedicated hosted storefront URL
  • Menu or catalogue management from dashboard
  • Online order intake and fulfilment
  • Integrated with receipts, loyalty, and CRM
dashboard-screenshot.png
FAQ

Questions we hear
at every demo.

No. Customers tap their phone on the loopd device and a standard webpage opens instantly. No App Store, no Google Play, no account creation. Every modern iPhone and Android supports NFC.
No. loopd connects to your network and reads data from your POS — it does not touch your POS itself. Your staff keep doing exactly what they do now.
Your POS and operations continue as normal. loopd is additive — it never becomes a dependency. Your business never stops because of us.
Tapping a phone to a surface is something most people already do daily with contactless payments. Customers who prefer not to tap can simply skip it.
Customer data is stored securely and never sold or shared with third parties. Each merchant only sees data from their own customers.
Yes. Multi-branch merchants manage all locations from a single account, with loyalty and discounts controlled centrally. Contact us for multi-branch pricing.
Ready to see it live?

We bring the device
to your store.

Free demo, no commitment. We come to you and show you the full experience at your counter.